Apr 30, 2021
Effective leadership depends on effective communication, and yet, communication is at the heart of almost every business breakdown. For decades, “communication” has appeared time and again on company survey results, regardless of industry or organizational size, and with employees and customers. So while the benefits of well-crafted communications are plenty, the consequences of ineffective communication can be critically damaging and even have legal and financial repercussions.
Today's guest on Empowering Leadership is Dr. Deborah Bosley, Owner and Principal of The Plain Language Group and Professor Emeritus of English at UNC Charlotte. Dr. Bosley joins host Doug McVadon to share her expertise about how to use communication as a leader, why good communication builds trust, how to meet people on their level, and how to use your "Way of Listening" in everyday communication.